Registration FAQs

When will members be able to register?

Best practice is to allow participants to begin registration in your program after you've adjusted your Program Settings, created a challenge, and set up your communications plan. We recommend allowing 2 weeks of registration prior to your challenge beginning.

How to Register

Click here to see how to invite people to register in your program.

What if a participant registers late in the program, will they be too far behind?

It's okay if a participant registers after a challenge has begun. They will be able to participate from that point forward.

If you'd like to change their registration date, navigate to the Admin Panel > Members > search for the member > Edit > Registered Date > select a registration date > select Save. You can't select a registration date before the program creation date.