Team Challenge Leaderboard Explained

Team challenges are based on the team's average during the active dates of a challenge. This average is calculated by adding together all steps that are reported by team members (during the active dates of a challenge) and dividing it by the number of members on that team.

EX:

Member 1 - 7,000 steps

Member 2 - 3,000 steps

Member 3 - 15,000 steps

Member 4 - 0 steps

25,000  total steps / 4 Members = 6,250 step average (what will show on the leaderboard in a challenge).

As illustrated, having a member on your team that is not contributing will bring your team's average down. Check-in with this person to see if they are having trouble syncing a device or how you can help. If they are unresponsive, connect with your program's admin to see if they can help.

*Your team's average is updated each time a team member makes/updates a step entry.