Understanding Wellness Challenges

WELL-PLUS AND WELL-PRO SUBSCRIPTIONS ONLY

Wellness challenges are a way to address the broader subject of health and wellbeing rather than focusing only on step counts and physical activity. Instead of comparing member or team step totals, wellness challenges compare points that represent consistent tracking of metrics.

To access the pre-created wellness challenges, navigate to Admin Panel, select Challenges, Create a Challenge, and they all begin with "Wellness Challenge" in the challenge name. Select Details to see what is tracked in that specific challenge.

Each pre-created wellness challenge tracks steps, two wellness metrics related to the theme of the challenge, and the option to include social entries (journal entry and photo). As members log metrics, they gain points and progress through the challenge. If they log enough entries to reach the challenge's point goal, they will complete the challenge.

Points are awarded for making entries, regardless of what those entries are, so wellness challenges are a great way to reward consistency rather than focusing on who can reach the highest numbers. While members and Admins can see who is making entries, the content of the entries will always be private and visible only to the member who entered them.

Wellness Challenges run for 6 weeks (42 days). This time frame is pre-set and can't be adjusted.

Earning Points in a Wellness Challenge

There are a number of ways for members to earn points in a wellness challenge, and the available metrics depend on the challenge.

Members will see a gold star next to the metrics that will award them points for the wellness challenge. Click here to see how to make wellness entries.

• Steps: Members receive 15 points for logging their steps each day. Regardless of how many steps are logged, members get 15 points.
• Wellness Metrics: Members can log water, mood, nutrition, sleep, heart rate and mindfulness sessions every day. They earn 5 points for each entry. While members are welcome to log these metrics each day, they only need to log the two metrics listed in the wellness challenge in order to receive points and progress through the challenge.
  • Weight Entry: Members can log their weight once per week for 15 points. This differs from the other wellness metrics in that members can only log this once per week because we don't want to encourage members to weigh themselves daily.
• Reflection: Members can make social entries on a daily basis. They earn 1 point each day for making a journal entry and earn an additional 3 points each day for posting a photo to their daily log.
• Questions: If you select to include Questions in the wellness challenge, automatic questions will be posted to members during the challenge. Members will receive an excerpt to read and then a question related to that reading. If they answer the question correctly, they will receive the points.

Note: Reflections and Questions are optional to select when creating a challenge. If you deactivate Reflections, the total points goal will reduce by 48 points. If you deactivate Questions, the total points goal will decrease by 60 points.

Points Goals

Points goals are based on a user completing roughly 80% of the possible tracking entries and answering all questions correctly. Users who reach this level or higher will be considered to be “completing” the challenge. This level of points will show in the challenge as the pacer.

Wellness Questions 

If Wellness questions are active, the system will automatically send questions to members during the challenge. Depending on the challenge, these questions will either be sent weekly or bi-weekly. Questions will appear to users when they log in or open the app, and they can earn points by answering them correctly. Questions link to external reading which educates users on wellness topics and include the answers to the questions. Participants have one week to answer a question once it appears.

If you'd like to preview these questions, navigate to Admin Panel, Communications, Questions, and scroll down to "Wellness Questions" where you can see the question as well as the correct answer. Once the challenge is created admins cannot remove questions attached a wellness challenges.